Totes Babes is committed to protecting your privacy and handling your personal information responsibly in accordance with the New Zealand Privacy Act 2020 and applicable international privacy standards where relevant.

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This Privacy Policy explains how Totes Babes collects, uses, stores, and protects personal information when you visit or make a purchase from our website.

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Information We Collect

When using the Totes Babes website, we may collect personal information including:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment and transaction details

• Order history

• Website activity and browsing behaviour

 

This information may be collected when you:

• Place an order

• Subscribe to marketing emails

• Contact us through the website

• Browse or interact with the website

 

How Your Information Is Used

Your information may be used to:

• Process and deliver orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve website functionality and user experience

• Respond to enquiries

• Send promotional emails or marketing communications where consent has been provided

 

Cookies & Website Tracking

Totes Babes may use cookies, pixels, analytics tools, and similar technologies to improve website performance, monitor traffic, personalise user experience, and support advertising or marketing campaigns.

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Users can choose to disable cookies through their browser settings; however, some website features may not function correctly as a result.

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Email Marketing

If you subscribe to our mailing list or provide your email address during checkout, Totes Babes may send occasional marketing emails, promotions, product updates, or special offers. You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails.

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Third-Party Services

Totes Babes may use trusted third-party services, including payment gateways, website hosting providers, analytics services, email marketing platforms, and shipping providers to operate the website and fulfil orders.

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These third parties may collect, process, or store information in accordance with their own privacy policies and applicable legal requirements.

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Data Security

Totes Babes takes reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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Access & Correction Requests

Under the New Zealand Privacy Act 2020, you may request access to or correction of your personal information held by Totes Babes. Requests can be made through our Contact Us page.

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Policy Updates

Totes Babes reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of this website constitutes acceptance of any updated terms.