PRIVACY POLICY

Last updated: 12 September 2026

Totes Babes NZ respects your privacy. This policy explains how we collect, use and protect your personal information when you visit www.totesbabes.com or purchase from us.

Information We Collect
We may collect:

Your name, email address, phone number and delivery address

Order, payment and customer-service information

Newsletter preferences

Website activity, device information and cookies

Providing information is voluntary, but we may be unable to process or deliver your order if required details are not supplied.
Payments are processed securely by third-party payment providers. We do not receive or store your complete card details.

How We Use Your Information
We use your information to:

Process, deliver and manage orders

Provide digital downloads

Respond to questions or problems

Send marketing emails where you have agreed to receive them

Operate, secure and improve our website

Meet our legal and accounting obligations

We do not sell your personal information.

Sharing Your Information
We may share necessary information with trusted providers that help us operate, including Wix, payment processors, couriers, email services, website analytics and professional advisers.
Some providers may store or process information outside New Zealand. We take reasonable steps to use reputable providers with appropriate privacy and security protections.

Cookies
Our website uses cookies and similar technology to operate the store, remember preferences, understand website activity and support marketing.
You can restrict cookies through your browser settings, although parts of the website may not work correctly as a result.

Marketing
We will only send promotional emails where you have subscribed or otherwise agreed to receive them. You can unsubscribe at any time using the link in an email or by contacting us.

Storage and Security
We take reasonable steps to protect personal information from loss, unauthorised access, misuse or disclosure. We retain information only for as long as reasonably required for business or legal purposes.

Accessing or Correcting Your Information
Under the Privacy Act 2020, you may ask to access or correct the personal information we hold about you.
To make a request or raise a privacy concern, email hello@totesbabes.com.

Changes to This Policy
We may update this policy when our services, website practices or legal obligations change. The latest version will be published on this page.